HDFC Credit Manager Recruitment 2023 – Eligibility Criteria Apply Online www.hdfcbank.com

HDFC Credit Manager Recruitment 2023 –

HDFC Bank has invited applications for various posts on its official website. As per the requirement, the candidates will be selected in HDFC Bank. Candidates can get the notification of new recruitment in HDFC Bank Career by clicking on the link given below.

Eligible candidates fulfilling the eligibility criteria released in the notification will register for HDFC Bank Recruitment 2023. Applicants will get complete information related to HDFC Bank New Recruitment in a systematic manner in Hindi article below on this page.

HDFC Recruitment 2023 –

Notification of job is not being issued continuously in HDFC Bank on one or the other position. All the necessary information related to the eligibility, selection process, application process, salary and recruitment of the applicant applying for HDFC Bank Recruitment 2023 is given below on this page.

Only eligible candidates will apply for HDFC Bank Jobs 2023. Candidates are selected according to the requirement in HDFC Bank, and the job location of the applicants who apply is kept separately. Complete the application of AHDFC Bank Recruitment 2023 before the last date of application.

HDFC Credit Manager Recruitment 2023 – Overview 

HDFC Credit Manager Recruitment 2023 – Job Description –

• Credit delivery adhering to defined policy and procedures with minimum defects, and increasing efficiency of underwriting by reducing reversions and increasing FTAR.
• Follow up with business counterparts and other stakeholders for pending cases and FTNR reduction to ensure both Credit TAT and E2E TAT as defined by the Management.
• Using various scoring models/tools rolled out by senior management to differentiate between customer segments during underwriting.
• Follow up with business counterparts to understand housekeeping parameters like PDD/RC pendency/mutation check/overdue deferrals credit visits for non-starters/RCA to EMR and update senior management.
• To check the data entry quality the error rate is minimum and the error rate is minimum at all the data entry shops.
• Credit quality to ensure minimum PAR errors.
• Ensuring the non-starter and EMR are within budget.
• Vendor visit at regular intervals to keep a close watch on vendor management and housekeeping quality.
• Training of vendor staff as per policy and procedure of bank processing vendor bills after complete reconciliation with internal MIS.
• Ensuring data security for self and at vendor stores.
• Audit to ensure compliance with both internal and external audit guidelines.
• To ensure that CAD is not violated.

HDFC Credit Manager Recruitment 2023 – Skills –

• Basic Aptitude
• Basic Financial Analysis
• Communication skills
• Interpersonal Skills
• Ability to negotiate

HDFC Credit Manager Recruitment 2023 – Job Details –

Provide classic benefits to customers based on their identification in the eligible list / LTR of customers in the portfolio Ensure that individual customers are grouped and the Customer to Group (CTG) ratio is maintained on the portfolio, disbursing them to their family members Grouping with those who already have accounts with us Grouping them with their family members after selling liability products to family members, if they do not have a banking relationship with us, ensure that the income generating product group Reach optimum level of holding (IPH) Ensure there is a minimum number within each customer group Determined income generating products are sold Ensure customer group profitability is achieved Manage Band 1 and 2 customers and ensure they are moved to Band 3 and above Customer contact on portfolio Determined product Proactively upscaled qualified customers to Classic portfolio within product program Ensure all Classic customers within portfolio have been contacted Effective Use of data in APT and CRM for call planning and review with BH/PBA (call planning and post call review) Detailed update of conversations to be captured in CRM, tasks/leads created, profiled to same day of conversation to be updated.

C.

Achievement of income plans and other benchmarks within portfolio Ensure income plans for the month and year are duly met across products Ensure achievement of portfolio level benchmarks and IPH income products sold to each group of portfolio in the year Benchmark sales to be completed per month Net Banking / Mobile Banking access, Billpay, RDFD penetration Benchmark to be completed as per CEP cycle All customers should have valid mobile and email address d.

Customer Service: Ensure quality customer service is provided Registering complaints as per specified procedure Resolving all complaints (self, branch, other units) received within prescribed TAT Proper customer communication on closure and copy to be filed ensure.

Preventive complaint management Seeking feedback from customers who are not complaining Promoting all direct banking channels and ensuring that the customer is using the same Check back on recent customers registered in the DBC channel and provide specific assistance required Responsibility for opening customer account within TAT.

HDFC Credit Manager Recruitment 2023 – How To Apply –

• First of all candidates go to the official site of www.hdfcbank.com.
• Download Ab Sochna given on the home page.
• Eligible candidates apply online application form.
• Candidates will fill all their necessary information while applying.
• Take out the print out of the done application form.

HDFC Credit Manager Recruitment 2023 – Important Links